Terms & Conditions
Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.
Information about us
www.gainzillagear.com is a site owned and operated by GAINZilla Gear LLC. We are a limited company registered in Texas.
Use of Website
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws. All such rights are reserved. GAINZilla Gear and the GAINZilla Gear logo are trademarks of GAINZilla Gear LLC.
Liability
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy.
Privacy
We may collect personal information from you to provide you with a smooth, efficient and personalised experience while using our website. When purchasing through this website, you will be asked for personal information required in order to process your order.
Purchase Terms
Contract
We use Paypal to provide security in handling online transactions. As a result, your credit/debit card is charged for the items ordered as soon as you confirm your order. It is only when your goods are dispatched to you that there is a binding contract. We reserve the right to refuse to supply any goods ordered by you.
Delivery & Returns
Returns
All sales are final, as per our policy, we do not accept returns.
Exchanges
Items may be exchanged for a different size, provided they are returned to us within 30 days from receiving the goods. The customer will be responsible for the return of the goods, and an additional postage and packaging charge at the relevant rate. In all instances, goods must be returned clean and unused with no blemishes for hygiene reasons.
Defective Goods
All GAINZilla Gear apparel products are hand printed and created with a high standard of quality to ensure that our customers are satisfied. If a product does not live up to your expectations, please contact us at gainzillagear@gmail.com
Availability of Goods
All products are subject to availability, however it is our policy to contact you if a product is out of stock and if you do not wish to proceed with the order or for any reason we cannot supply the product we will arrange for the order to be cancelled.
Claims for Damage in Transit, Incorrect Goods and Non-Deliveries
It is the Customers responsibility to notify us of any incorrect or damaged goods supplied within 48 hours of delivery. We will not accept liability for goods lost in transit unless we are notified within 5 days from the expected delivery date. We shall accept no liability for shortages, non-deliveries, incorrect goods and goods damaged on delivery outside the reported timescales. Except when extenuating circumstances have prevented notification within the reported timescale. The extenuating circumstances must be by mutual agreement.
How can you contact us?
If you have any questions or comments about this website or these Terms & Conditions, or in the event that you wish to make a complaint, please do not hesitate to contact our Customer Service via email gainzillagear@gmail.com
